PFS New Customers - FAQ & Contact Page

The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.

Need Quick Help? Check These Common Issues and Answers

  • Is it compatible with Windows 10, 8, 7 , Vista or Mac?

  • How do I order the DVDs?

  • What are the minimum system requirements?

  • Is this a trial software and do I have to pay any more fees?

  • What kind of documents come with ProFlightSimulator?

  • Is it easy to learn this flight sim?

  • Does this support multiple monitors?

  • Can I use just the mouse & keyboard to play this?

  • Where can I see a list of aircraft included?

  • How do I download on another computer or purchase this as a gift?

  • I cannot order the game from your site.

  • I don't like using credit cards, can I send a money order or check?.

  • What forms of payment do you accept?

  • Is it safe to buy online?

  • What if my computer crashes and I lose all my files?

  • How do I download the files?

  • How do I set it up, is it complicated to use?

  • Where can I get more information?

  • How to purchase this ProFlightSimulator Package?