Frequently Asked Questions
Here are some frequently asked questions. The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.
Click on each question to view the answer.
Common Questions:
It is compatible with all versions of Windows. From Win 98 to Windows 8/Vista/7 32 and 64 bit. It is not compatible with Macs.
ProFlightSimulator comes with a members download area and CDs. To get your discs shipped, follow the instructions in the members page.
You need to order to get access to the members page before you can get the CD shipped to you. Get access to the members area here.
ProFlightSimulator will work on most systems and does not require very high end configurations:
1. Pentium II CPU
2. 128 MB Ram
3. 1024 x 768 px Display with 16 bit color
4. 3 Button Mouse
5. Basic Graphics Card with 128 MB Ram
You have access to several PDF manuals that go into detail how ProFlightSimulator works. Included is a 213 page manual that covers just about everything, as well as a separate 102 page Flight School. Also included are several more quick reference guides in PDF format, and several dozen more readme files in html format.
Absolutely Not! This is a FULL fledged licensed complete working program. There are NO hidden fees or extra charges and updates are free for life.
The key word here is that this is a Simulator, not a game. It takes time to read through and understand the controls and learn how to fly, just as it would flying for real.
You have to be willing to read through and understand what to do and which keys to push and so forth. This isn't a video game for little kids with 3 buttons to push. This is a simulator , expect to spend some time working at it to get good at it.
That said, once you get good at it, it's more than just a game. This is a great self paced way to learn to prepare you for learning how to fly in real life. This is more of a simulator
Yes, the license allows you to use it on as many PC's as you like. You can save everything to your PC or access the download page from any computer in the world.
You can also get the CD edition from the members area and it'll save you time and hassle
Need a refund. No problem. As stated on our site, we're so confident you'll enjoy our product, we offer a full 60 day money back guarantee. Simply contact us.
We've partnered with ClickBank for handling the orders on our site. ClickBank is the leading retailer of digital products and has a very reliable ordering system. If the order page doesn't work please try again in a couple of minutes.
We only accept online payments. In addition to credit cards, we also offer payments via PayPal.
We use a 3rd party processor(Clickbank) which handles the transaction to ensure safety and security
Absolutely! Our merchant processor, ClickBank, is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, any your information is NOT revealed to anyone else, not even us.
ClickBank's secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology, 128-bit SSL ensures a safe and secure transaction.
No problem. Once you order ProFlightSimulator you will receive a lifetime access to the members area. If you lose access, simply contact support and you'll get the most updated collection.
Whats more, you can get the CD Edition so that you will always have it with you.
Once you place your order, you will be sent to the download page. In addition, you will receive a confirmation email with instructions as well.
It is very simple to install. It only takes 1 minute to set up and requires no computer
knowledge.
We've even provided video tutorials to help you every step of the way.
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